Features, articles and research

General Election: Events industry fears uncertainty

17 MARCH 2015 - When C&IT asked key industry players about the best outcome of the election, there was unease about the policies of both main parties.   No one likes talking...

Checklist For Channel Partner Engagement

CRN Network, Nov 27, 2014: Vendors need to consider a checklist addressing the following six aspects critical to build an emotional connect, while planning a channel partner engagement program ...

Your own time turner

Just being busy always isn’t the best use of time or resources. You need to pace yourself, share your knowledge and ensure your work and team don’t suffer “Busy is a rubbish brand,” writes...

Key Ingredients for a successful channel engagement program

Girish Khare, Director Marketing,  Grass Roots India writes for SME Channels   "Over the last twenty five years of his professional life, Girish Khare has focused on building...

Manifiesto DEC (VI): “La EC se entrega por todos los empleados a partir de una cultura integral y única”

SEPTIEMBRE 2014- Mar Garcia, Directora General de Grass Roots de España escribe en DEC Blog sobre Experiencia de Cliente. "A menudo me sorprendo escuchando afirmaciones como que parte de...

Grass Roots España habla para Rock&Talent de Gestiona Radio

Mar García, Directa General de Grass Roots visita el programa Rock&Talent de Gestiona Radio donde habla del papel de las personas en las compañías, ofreciendo la visión que tenemos en Grass...

Creating a culture of accountability

Many organisations have responded to the focus on employee engagement by appointing a head of employee engagement or similar role. This person is given the challenging task of “improving our...

The five key principles of an effective customer retention strategy

With 48% of consumers admitting to having changed providers because of poor customer service, and 55% admitting they would have stayed with a brand if they had been offered preferential...

Brands lose ground by failing to consider customer retention strategies

JUNE 2014 - By Ian Horsham, Divisional Director, Promotions & Incentives, Grass Roots Group ...   With 48 per cent of consumers admitting to having changed providers because of...

4 Reasons Why a Small Company Should Have a CEO

JUNE 2014 - Before the concept of the CEO reached the shores of India, it was the Managing Director upon whose shoulders the fate of a company rested.   Ever since the...

Financial Services Sector Loses Ground By Failing To Consider Customer Retention Strategies

JUNE 2014 - By Ian Horsham, Divisional Director, Promotions and Incentives, Grass Roots Group   According to The Payments Council, a massive 306,240 Brits switched banks during...

¿Te gustan los lunes?

Grass Roots habla para el programa Telenoticias sobre "I love Mondays", un conjunto de soluciones de RRHH para vincular a los empleados Para ver el vídeo, pincha aquí

Grass Roots CEO Richard Bandell presents awards at HRM Asia Awards

MARCH 2014 - A record breaking 800 plus HR and business leaders flocked to the industry’s most anticipated night of the year on 4 March to celebrate and reward great HR at the 11th Annual HRM...

The Future: Practical Proposals

MARCH 2014 - Francis Goss at Grass Roots has some top tips that will have real impact on employee engagement. The question that many organisations grapple with is: “How do we turn the...

Out with the old, in with the new

Barry Richards, VP, General Manager, Grass Roots Meetings & Events Inc., New York writes for C-MW It’s fair to say that the last few years of returning to work after Christmas have...

The Grass Roots Group grows efficiency and collaboration with Google Apps

JANUARY 2014 - Editor's note: Today's guest blogger is Danny Attias, Chief Information Officer for The Grass Roots Group, a UK-based global performance improvement company. See what other...

What makes a company great? Top Track 250 leaders reveal

JANUARY 2014 -  At a recent Top Track 250 workshop, Grant Thornton asked successful UK business leaders what turns a good business into a great one. Here, six UK business leaders share...

10 top tips for successful incentives

Here's our quick 'how to' guide to set about planning and executing a successful incentive programme. Identify the objectives It's important to be clear about what you're trying to...

Can you be all things to channel partners?

Channel networks have grown in size and complexity over the years as suppliers and manufacturers optimise their supply routes to end users. As relationships and hierarchies become more...

Planning your 'Grand Design' for customer loyalty

Whether you're creating a new loyalty scheme or thinking about how you can change your brand's website to enhance the customer experience, you know that second-rate design won't stand up to...

Reinventing yourself on Facebook? Games Workshop gets it bang on

Luke Brason, Head of User experience at Grass Roots, writes for Econsultancy on the subject of social media representation. Sometimes getting something very publicly (and very badly) wrong...

A comparison of the Labour, Conservatives, Liberal Democrats and UKIP websites

Luke Brason is Head of User Experience at Grass Roots and a guest blogger on Econsultancy. Here  he has written an article comparing  the Labour, Conservatives, Liberal...

Five steps for working successfully with creative teams

Luke Brason, Head of Creative at Grass Roots, writes as a Guest Blogger for econsultancy.com on how to get the best out of your creative team...   Want to get the best from...

Channel Insight - seeing the wood and the trees

Steve Brehm, Head of Insight at Grass Roots, writes on the subject of channel insights...   Growing up in the East of Scotland it was all too easy to get lost on family outings to...

Can soft skills be taught through elearning? PART 3

DECEMBER 2012 - Ian Luxford, Client Services Director at Grass Roots, writes for trainingZONE in this third, and final, installment of his series on elearning...   The...

Can soft skills be taught through elearning? PART 2

NOVEMBER 2012 - Ian Luxford, Client Services Director at Grass Roots, writes the second part of his article on elearning for trainingZONE .   Another challenge is about the kind...

Can soft skills be taught through elearning? PART 1

NOVEMBER 2012 - Ian Luxford, Learning Services Director at Grass Roots, writes for trainingZONE about elearning for soft skills training...   Elearning is a method not often...

Research reveals Paralympics inspires disabled people to get involved with sport

New research amongst 1,100 disabled people by Grass Roots for UK charity, Leonard Cheshire Disability, reveals almost half (46%) have been inspired to get more involved with sport or exercise...

Retail customers in Europe still resigned to queuing

Members of MSPA Europe (The Mystery Shopping Providers Association’s European chapter) have conducted a major pan-European survey of queues. This is the fourth in a series of surveys conducted...

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