banner Jobs

Career opportunities at Grass Roots

A great place to work

You won't be surprised to learn that we offer an excellent pension scheme, generous holidays and a competitive salary. So maybe we can tempt you with some of our out-of-the-ordinary benefits too, including the little things that can make a big difference to your working life. Here is just a taste of what you might expect (benefits vary, depending on location).

  • A culture and philosophy that supports work/life balance
  • Valuable discounts on retail and leisure purchases
  • Salary sacrifice schemes, including cars, computer equipment, holiday purchase and health plan options
  • Long service awards that run into four figure sums (in time!)
Inspired to find out more?

If you're keen to work with us then please get in touch - we're always looking for enthusiastic and skilled people to join our award-winning teams. Feel welcome to email us on
Customer Service Agent
Operations Centre
POSTED 9/18/2017 1:00:33 PM

At Grass Roots we connect brands with people through our incentives, benefits and recognition products. We are looking for an Inbound Advisor to handle email and telephone enquiries relating to these products and programmes. 

The position involves working to the set service standards we have with our clients, and making sure excellent customer service is delivered at all times. 

We’re looking for someone with customer service experience, which you may have got from working previously in a contact centre, in a customer services role or in a retail role.

To be successful in the role you will need to have the following:-

  • Excellent written and verbal communication skills 
  • Excellent PC skills
  • A good level of numeracy and literacy
  • An excellent telephone manner
You would be working in a small and friendly team who will want to support you as you find your feet. 

Location: Initially based in Tring, moving to Apsley in April 2018

To apply, please send your full CV to

Please note that you must be a UK resident and eligible to work in the UK.
Like everyone else, we use cookies (the dull-but-harmless kind) to personalise your experience on this website. Please click on YES PLEASE to enable cookies (and stop this message appearing again).